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We are glad to bring our customers great value and service. Packages shipped from our American and European partner warehouses are shipped through UPS, USPS and Royal Mail. Packages from our partner warehouses in Asia will be shipped by FedEx and EMS depending on the weight and size of the product.
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
For most countries you will not have to pay customs, but it depends where you are you located and if you order more than 1 piece. For instance, the customs threshold for United States buyer is $800 per order. So an average buyer does not incur any custom charges when they order from Underscarves.
It will usually take 1-4 weeks for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.